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Frequently Asked Questions

What can I expect from a first session?

Going into your first counseling session can be intimidating for anybody. We strive to create a safe space for you to be able to come as you are. First sessions usually start with the counselor and client getting to know one another. You will begin processing through why you're coming to counseling, gain clarity and feedback on what you are going through, and begin setting goals for therapy.

How much does counseling cost?

Counseling can be expensive. That’s why we  offer the best quality care at affordable prices.

Counseling sessions fees  depend on which counselor you meet. Fees reflect the level of experience and expertise of the counselor. You can select which counselor best meets your financials needs. All of our counselors have a masters degree in counseling and are equipped to help you in their areas of expertise. Financial assistance from a Scholarship may be an options for you. Scholarships are based on your eligibility and the availability of funds. Ask about applying for a scholarship if needed.  

How many sessions of counseling will I need?

The goal of counseling is to meet your needs for healing and wholeness. While there are cases where individuals may find themselves in therapy for just a few sessions. There are cases where people might benefit from counseling long-term. Regardless of where you find yourself in your story, our counselors will set practical goals for you to pursue healing and wholeness in your therapy journey.

Who do you see?

We see individuals, couples and families. Our counselors are skilled in working with children and their families, teens, college students and adults of all ages.

Do you offer in office and virtual sessions?

We offer in office sessions at our Winter Park office and Lake Mary locations.
We also do Telehealth sessions through our secure virtual platform.

How do I get involved?

If you would like to get involved as a client at Pinnacle, we invite you to reach out to our office and we would love to connect you with a counselor here. We offer a 15 minute complimentary consultation where you can speak with a counselor. You can contact us here, email us at, call 407.657.5800, or text at 407.821.6792. We will promptly respond within 24 business hours.

If you are looking to get involved as Pinnacle Partner,  we would encourage you to go to our donation page or reach out to Brad Rahr at